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Karen Leland, of Tequesta, Florida, became one of the plaintiffs in the lawsuit after her Beagle puppy “Zoey” arrived at the airport and became so sick that it died. A heartbroken Leland was, like other unhappy customers, offered full or partial refunds. Other unhappy customers were offered replacement dogs but such customers rarely accepted the offer after they’ve invested money and love into the sickly puppies.
The report ends with a message that many potential dog owners need to hear: Before you buy a dog from some possibly shady, expensive online broker, why not check your local shelter?