We have posted many times about the problems caused by people who try to pass off their pets as service animals to gain entry to restaurants, businesses, and even airplanes. Because pets are often not trained to deal with being in crowds or enclosed spaces, these faux service animals sometimes misbehave by barking, whining, running amok, or even biting. This makes life more difficult for people who really do need a service, therapy, or emotional-support dog.
Here’s a useful infographic that explains the differences among these three kinds of dogs and explains how the law applies to each. The Americans with Disabilities Act covers only trained and certified service dogs, but it can be difficult for business owners and patrons to know how to respond to questions about a dog’s designation.